4/26/10 07:27 pm - CAUTION OF DOWNTOWN EAST ARCADE TOY PROMOTER
I still am unable to take it lying down..going to make the complaint soon..heck, 2 complaints - 1 in the feedback form and the other in the form of email to the boss.
Scenario: I was catching toys at Downtown East EHub Zone-X and there was only 1 toy that caught my eye, the gloomy bear toy so over the past few days i have been catching most of it. On last Saturday, when i went back to catch, the toy promoter came to work around 5 plus approximately, then she walked towards me and scolded me, telling me to stop catching so much of the toys and leave some for the other customers; citing the fact that i already have so many of them.
After i caught the toy, i wanted to talk to her and clarify things but she told me that they do not have additional stock and asked if i am catching to sell..when i told her i was catching for a friend, she told me 'make sure catch for friend and not catch to sell' and walked away.
Reaction: ANGRY TTM..WTH,I AM A CUSTOMER FOR GOODNESS SAKE..even my friend who was beside me said he has never seen a toy promoter scolding people for catching toy before. Furthermore, what right does she have to say that i am not allowed to sell the toys online? If i decide i don't want it anymore aren't I allowed to do it?
And i heard she's one of the head of the toy promoters, if so..she sure has bad business ethics, customer-orientation and a serious attitude problem. I am not spending her money to catch nor am i hurting others, besides there is no other customers catching that toy except me so what right does she have to say that i am not letting other customers catch it? As a head, or a higher role, i believe the person should have some form of proper training in handling customers and treating them with the right amount of respect, but sadly i am afraid she has none. Not even putting on a smile and having no initiative to go and place back the toys to be caught if they are out of position or gone. I rather give my business to other places that appreciates their customers and not cheat them of their money.
Scenario: I was catching toys at Downtown East EHub Zone-X and there was only 1 toy that caught my eye, the gloomy bear toy so over the past few days i have been catching most of it. On last Saturday, when i went back to catch, the toy promoter came to work around 5 plus approximately, then she walked towards me and scolded me, telling me to stop catching so much of the toys and leave some for the other customers; citing the fact that i already have so many of them.
After i caught the toy, i wanted to talk to her and clarify things but she told me that they do not have additional stock and asked if i am catching to sell..when i told her i was catching for a friend, she told me 'make sure catch for friend and not catch to sell' and walked away.
Reaction: ANGRY TTM..WTH,I AM A CUSTOMER FOR GOODNESS SAKE..even my friend who was beside me said he has never seen a toy promoter scolding people for catching toy before. Furthermore, what right does she have to say that i am not allowed to sell the toys online? If i decide i don't want it anymore aren't I allowed to do it?
And i heard she's one of the head of the toy promoters, if so..she sure has bad business ethics, customer-orientation and a serious attitude problem. I am not spending her money to catch nor am i hurting others, besides there is no other customers catching that toy except me so what right does she have to say that i am not letting other customers catch it? As a head, or a higher role, i believe the person should have some form of proper training in handling customers and treating them with the right amount of respect, but sadly i am afraid she has none. Not even putting on a smile and having no initiative to go and place back the toys to be caught if they are out of position or gone. I rather give my business to other places that appreciates their customers and not cheat them of their money.
annoyed
accomplished
uncomfortable
lethargic
tired
anxious